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Privacy Policy

Effective Date: 08 February 2022

Last Updated: 13 August 2026

Gsure Technologies Private Limited ("Gsure Technologies", "we", "us", or "our") operates the Gsure Technologies website and technology products and services, including HireXA, an AI-powered recruitment and hiring platform.

This Privacy Policy explains how we collect, use, store, and protect information when you use our websites, products, services, and recruitment-related communication services.

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1. Information We Collect

Depending on how you use our services, we may collect:

  • Name

  • Email address

  • Phone/mobile number

  • Company and organization information

  • Job and recruitment-related information

  • Candidate application information

  • Resume/CV information

  • Assessment and interview information

  • Communication preferences

  • Information submitted through forms on our website

  • Technical information such as IP address, browser type, device information, and usage information

We collect only information that is reasonably necessary to provide and improve our services.

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2. How We Use Your Information

We may use collected information to:

  • Provide and operate HireXA and related services

  • Facilitate recruitment and hiring activities

  • Send assessment invitations

  • Send interview invitations and scheduling notifications

  • Send interview and assessment reminders

  • Provide application and recruitment status updates

  • Communicate with candidates, recruiters, employers, and authorized users

  • Provide customer support

  • Maintain account security

  • Prevent fraud, abuse, and unauthorized activity

  • Improve our products and services

  • Comply with applicable legal and regulatory requirements

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3. SMS and WhatsApp Communications​

Where users have provided appropriate consent, we may use their mobile phone number to send transactional and recruitment-related communications.

These communications may include:

  • Assessment invitations

  • Interview invitations

  • Interview scheduling notifications

  • Assessment and interview reminders

  • Recruitment status notifications

  • Candidate or recruiter account notifications

  • Other communications directly related to an ongoing recruitment process

Message frequency varies depending on the recruitment activity and actions taken by the user.

Message and data rates may apply.

Users may opt out of SMS communications by replying STOP where supported. Users may request assistance by replying HELP where supported or by contacting us using the contact information provided below.

We do not use recruitment-related SMS consent as consent for unrelated marketing communications.

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4. Mobile Information and Consent

We do not sell or share mobile phone numbers, SMS opt-in data, or SMS consent information with third parties or affiliates for their own marketing or promotional purposes.

Mobile information may be shared with service providers and subcontractors only when reasonably necessary to provide, operate, secure, or support our services and communications.

Your SMS/WhatsApp consent is specific to the service or communication purpose for which it was provided and is not automatically transferred to unrelated services or marketing programs.

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5. How We Obtain Consent

We may obtain consent through:

  • Website forms

  • Recruitment/application forms

  • Candidate registration processes

  • Recruiter/employer registration processes

  • Other digital interfaces where the user is clearly informed about the communications they will receive

Where applicable, users will be provided with information about the type of messages they may receive before providing consent.

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6. Service Providers

We may use trusted third-party service providers to provide infrastructure, communication, hosting, analytics, security, and other services necessary to operate our platform.

These providers may process information only as necessary to provide services to us and are subject to appropriate contractual or technical safeguards.

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7. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect information from unauthorized access, disclosure, alteration, or destruction.

However, no internet-based system can be guaranteed to be completely secure.

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8. Data Retention

We retain information for as long as reasonably necessary to provide our services, maintain business and transaction records, comply with legal obligations, resolve disputes, and enforce our agreements.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

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9. Your Rights and Choices

Depending on applicable law, you may have rights regarding your personal information, including requesting access, correction, deletion, or restriction of certain processing.

You may also withdraw communication consent where applicable.

To make a privacy-related request, contact us at:

Email: admin@gsuretech.com

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10. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to provide functionality, understand website usage, improve user experience, and maintain security.

You may be able to control cookies through your browser settings.

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11. Children's Privacy

Our services are intended for businesses, recruiters, employers, job applicants, and other users involved in recruitment and employment activities.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

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12. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

When we make changes, we will update the "Last Updated" date at the top of this page.

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